News Flash


Posted on: January 12, 2021

ComEd Offers Assistance to Residents Struggling With Their Energy Bills

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Bill Payment Assistance Link


ComEd is offering a new program called "Helping Hands" - please click on the link below for more information.


People who need help paying their energy bills can access a range of financial assistance programs and payment options.

Payment Options

ComEd offers payment options, such as budget billing, which averages payments out over a 12-month period. Flexible payment arrangements, including individually tailored payment plans, are also available.

Financial Assistance Programs

  • Under the Residential Special Hardship program, customers who face financial hardship such as job loss, illness, or military deployment, or senior or disability hardships, may be eligible for grants of up to $500 once every two years based on need.
  • The CHAMP (ComEd Helps Activated/Veteran Military Personnel) program enables activated and deployed members of the U.S. Armed Forces, National Guard, and Reserves and honorably discharged veterans to apply for grants of up to $1,000 once every two years, deferred payment plans, cancellation of late charges, and other benefits.
  • Under the Nonprofit Special Hardship program, nonprofit organizations are eligible for grants of up to $2,000 once every two years, to help them cover their expenses and continue to fulfill their missions and serve the community.

Visit or call 800-334-7661 to learn more about all these financial assistance options. 

To keep delivering assistance for those in need, ComEd is working closely with the Illinois General Assembly on proposed legislation to extend CARE programs. The extension would allow ComEd to provide an additional $100 million over 10 years to help veterans and other military personnel, seniors and families, local nonprofits and low-income customers cover their energy costs.

Helping Hands Program Information
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