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Building & Safety Division

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1. Does the Building and Safety Division recommend contractors?

Due to potential liability issues, the Village cannot make any recommendations. However, the Building and Safety Division does have a list of contractors that are registered and insured with the Village. If the applicant is interested in viewing this contractor list, it is available upon request during business hours: Monday through Friday from 9 a.m. to 5 p.m. Again, please note this list is not a recommendation on behalf of the Village of Schiller Park.

2. Does the Village have a grant program for installing flood prevention devices?

Yes. The Village has a grant program for single-family, two-flat, and three-flat owner-occupied homes to install a check valve device. This program provides a resident a grant of 50% of the cost up to a maximum of $1,500. For more information on this program, please visit our Sewage Backflow Prevention Program Page here.

3. How do I check on the status of a building permit application?

After the building permit application has been submitted, it generally takes 7 to 10 business days to process for residential properties. The applicant will be contacted if the plan reviewer has any questions or problems, or if any additional information is needed. You may call or email the Building and Safety Division to inquire about the status of the permit, but please be aware that plan review time may be affected by the department’s workload and/or unforeseen projects.

Once your plans have been approved, the applicant will be notified for permit pickup and payment. The Community Development Department office is open Monday through Friday from 9 a.m. to 5 p.m. and is located at 4501 N. 25th Avenue. Applicants may pay with cash, check, and/or credit card. After all permit fees are paid, either a green (for homeowners) or yellow (for contractors) permit card will be issued to post on your front door or window. Please have these permit cards posted in an area that is visible for public viewing. Additionally, please schedule all pertinent inspections by calling Community Development at 847-671-8555. For more information, please visit our Building Permit Inspections Page.

4. How do I obtain a building permit?

To receive a permit, it is required for the applicant to submit a completed building permit application to the Community Development Department. Building permit applications are available online or at the Community Development Department office located at 4501 N 25th Ave or online. In the application, please provide detailed construction information, including drawings and/or a plat of survey. Additionally, all contractors and subcontractors performing work on any property in Schiller Park must be licensed and registered with the Village.

For more information on building permit requirements and obtaining a contractors license, please visit our Building Permit Application Process Page here.

5. How does a contractor become registered with the Village?

For contractors: to become registered with the Village, complete our Contractor License Application Form. Depending on the type of service provided, contractors must present a valid state license, provide an original bond (no emails or faxes will be accepted), a Certificate of Insurance with the Village of Schiller Park, 4501 N 25th  Ave, Schiller Park, IL 60176 as the certificate holder, as well as pay a fee. Please contact the Building and Safety Division at 847-671-8555 for more information. The registration is valid from May 1st to April 20th and must be renewed annually.

6. How long is the permit process?

Permits are not issued the same day that they are submitted. Permits are reviewed by the Building and Safety Division staff in the order in which they are received. However, the permit process can be naturally expeditious if all required information is submitted accurately and completely from the start. Generally, the process takes 7 to 10 business days.

Since the application process varies depending on the type of development proposed, we encourage applicants to speak to our staff before applying for any permits. Applicants may request for a preliminary plan review. Preliminary plan reviews provide answers to all of your questions and concerns regarding the proposed project. Please complete the Preliminary Plan Review Form here.

7. Does ComEd Provide Any Guidance on Installing Electrical Service?

Yes - ComEd has a document called the Red Book 8th Edition "A Guide to Installing or Revising Your Residential Electric Service". You can view or download a copy of this guidebook by clicking here.

8. I found a violation notice on my door knob from Community Development. What should I do now?

If a violation door hanger has been received from our property maintenance inspector, please follow and its listed instructions. On the door hanger, the property maintenance inspector will provide you with a date for re-inspection. It is required for the resident to resolve the issues on the door hanger prior to that date. For more information, contact the property maintenance inspector at the Building and Safety Division of the Community Development Department at 847-671-8555.

9. I live in an apartment, and I am unhappy with my landlord. What can I do?

The Building and Safety Division inspects all multi-family apartment units at least once a year. The Village Code mandates a clean and safe environment with basic utilities for all multi-family dwellings. Please inform us of your concerns by completing the Village's online service form here, and your name will be kept confidential. Please be aware that the Village is limited to addressing code violation issues and cannot intervene with your landlord in disputes concerning rent, deposits, pets, etc.

10. I am doing the work myself. Do I still need a permit?

Yes. The application process is the same for applicants who are both contractors and homeowners. However, homeowners who wish to work on the proposed project themselves must fill out a Certification of Responsibility Form here. This form states that the homeowner is responsible for abiding by the Village’s building codes and correcting any deficiencies.

11. My neighbor is causing a nuisance. How can I file an anonymous report?

If you believe that the nuisance is violating the Village Code, you can make an anonymous report. Please complete the Village Online Service Form here, or call 847-671-8555. If you submit an online form your information will be kept confidential. If you are in immediate danger, or a crime is being committed, call 911. Please remember that the Village can enforce the code based on what we can observe.

12. What do I do when my project is complete?

Once your project is complete, please call the Building and Safety Division at 847-671-8555 to set up a final inspection. The final inspection will allow the Building & Safety Division to close your permit in our files.

13. When are permits required?

Permits are required for most property improvement projects. To determine if your project needs a permit, please review our Building Permit List (PDF).

14. When do I need building permit inspections, and who do I call?

Depending on the proposed building project, you will need periodic inspections throughout the construction period. A building permit inspection list is available for applicants that instruct them when inspections should be scheduled and at what stages of construction need to be checked for building code compliance.

When scheduling an inspection, it is required for the resident to provide the street address, permit number, and the type of inspection. Please be aware that all inspections must be scheduled a minimum of 24 hours prior to the preferred inspection date. To schedule a building, plumbing, or electrical inspection, please contact the Building and Safety Division at 847-671-8555. In addition, please schedule a final inspection. It is important to schedule a final inspection in order for the Building and Safety Division to close your file.

For more information on building permit inspections, please visit our Building Permit Inspections Page here.

15. Why should I get a permit?

A permit is a legal authority granted by the Village to begin a property improvement project, and provides the benefit of inspections to ensure that the project meets accepted minimum standards for safety and durability. Inspections are performed at various stages of a project to ensure compliance with construction codes. To view these construction codes, please click here.

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Buying & Selling Property

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1. Does the Village have a transfer stamp?

The Village does not have stamp or inspection requirements on residential property transactions. However, please be certain that the water service for your property is transferred to the new owner, and that the seller is required to pay the final water bill. Please make sure to call the Village Hall at 847-678-2550 at least 48 hours before your closing to ensure that a final water bill is generated.

2. I would like to purchase a foreclosed property. What are the Village’s issues?

Most foreclosures have outstanding water bills and/or grass cutting charges. These charges need to be paid either by the seller or the buyer. Please call the Village Hall at 847-678-2550 for information before you buy the property to ensure you know what obligations you may be inheriting.

3. Is there anything I should know if I’m moving out of the Village?

The Village does not have stamp or inspection requirements on residential property transactions. However, please be certain that the water service for your property is transferred to the new owner, and that the seller is required to pay the final water bill. Please make sure to call the Village Hall at 847-678-2550 at least 48 hours before your closing to ensure that a final water bill is generated.

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Community Development Department

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1. What are the hours for the Community Development Department?

The administrative staff for the Community Development Department are now working out of the Village Hall (9526 W. Irving Park Road). The Department is open 9 a.m. to 5 p.m., Monday to Friday. The phone number is 847-678-2550.

2. What is the role of the Community Development Department?

The Community Development Department is responsible for administering zoning and development codes to ensure orderly development and redevelopment within the Village. The Community Development Department is divided into two divisions: Planning, and Building and Safety. Department staff reviews plans, issues permits and performs the necessary inspections to ensure adherence to proper construction and design codes. The department is further responsible for health, housing, and property maintenance inspections to protect the health and well being of residents.

3. Does the Village manage the Flood Map?

The flood map is created, and designation is determined, by the Federal Emergency Management Association (FEMA). Please view the FEMA Flood Map here.

4. What should I do if my basement flooded?

There are a number of recommended steps for a homeowner faced with basement flooding. The Village has created a basement flooding handout. Currently this handout is undergoing revisions please check back soon for an update.

Basement Flooding Handout (PDF).

5. Are Airbnb units allowed in Schiller Park?

No, Airbnb (and similar short term rental uses) in residential zoning districts are prohibited by ordinance 18-4109 passed on December 20, 2018. Fines are between $100 and $750 per day for violations of the ordinance.

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Crime Free Housing

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1. Who is required to participate in the Crime Free Housing Program?

Every owner of any residential rental property in Schiller Park is required to participate in the Village Crime Free Housing Program.

2. How often do I need to attend a Crime Free Housing seminar?

Landlords are required to attend an eight hour seminar only once. Landlords will be required to attend a 30-60 minute refresher course every three years.

3. I am a new rental property owner. How do I sign up for the Crime Free Housing seminar?

Please contact Officer Sam Anderson, the Crime Free Housing Coordinator, at 847-671-8567, or send an email to: sanderson@schillerparkil.us.

4. Does Schiller Park need a copy of every Crime Free lease addendum signed by each of my tenants?

Yes. It is required to have all the property's tenants sign one copy of the Crime Free lease addendum. However, please keep those signed copies in your records. Schiller Park does no longer need the tenant-signed copies.

5. Where do I get additional copies of the Crime Free Housing lease addendum, applications, documents etc.?

All pertinent documents for the Crime Free Housing Program can be found on the Crime Free Housing Program page here.

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Finance

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1. Where can I view the Village Budget?

Current and past Village Budgets are available on our Financial Information Page.

2. Can I view the Village's Comprehensive Annual Financial Report (CAFR)?

Yes. The last several reports, also called "audits," can be viewed by visiting our Financial Information Page.

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Fire & Emergency Medical Services

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1. Does the Fire Department charge for calls?

The Fire Department bills directly to an insurance company for Emergency Medical Services (EMS) requiring transportation to a hospital. A resident should rarely see any charges from the Fire Department, and will never be charged for any calls concerning fire-related incidents or calls for service.

2. Why were there apparatus and personnel from other, neighboring fire departments on the scene?

The Village of Schiller Park has agreements with surrounding towns to automatically respond during emergency situations that might require additional personnel and manpower. These agreements are of mutual benefit because it allows the fire departments involved to provide sufficient equipment and personnel to handle the fire or other emergency incident.

3. What is the average response time for the fire department within the boundaries of the Village of Schiller Park?

Fire department units respond to emergency calls in approximately four minutes on average.

4. What should I do when I see a fire engine, ambulance and/or a police car approaching with its lights and sirens on?

When an emergency vehicle approaches with its lights and sirens on, please pull to the right and stop your vehicle, even if in the left lane, when it is safe to do so. If it is not safe to do so, stop your vehicle and wait for all emergency vehicle traffic to pass. Please do not pull into an intersection if you are at a traffic light or stop sign.

5. I have witnessed a fire engine with its lights and sirens on go through an intersection, then turn its lights off. Why?

This is likely because the call was a multiple unit response, and another arriving unit radioed back to the others that their response was not necessary or did not warrant the dangers of responding with lights and sirens.

6. Why does a fire engine show up when I call 9-1-1 for an ambulance?

Each fire engine is equipped and staffed for Advanced Life Support (ALS) emergencies, therefore dispatching a fire engine ensures a quick response for ALS care. Since an ambulance is only staffed with two (2) paramedics, the fire crews also provide much needed assistance to help provide a rapid and efficient outcome.

7. What can a paramedic do for the sick and injured?

Twenty-six (26) firefighters are also licensed as paramedics within the Schiller Park Fire Department. These paramedics can perform Advanced Life Support (ALS) in the field. ALS skills include EKG interpretation, defibrillation, intravenous access and some minor surgical techniques.

8. How can I make my home and family safer?

There are so many things we can all do to improve safety. A few examples are learn CPR, acquire a fire extinguisher and become familiar with its proper use, make a fire exit plan for your home and practice exit drills, know at least two ways out of every room, have a safe meeting place outside, learn first aid, and maintain a disaster supply kit. For more information, please visit our Fire Department page here.

9. Does the Village offer CPR classes?

The Fire Department offers CPR classes when a sufficient amount of residents enlist in a class. This class is $25.00 for Village residents and $35.00 for non-residents. Please call the Fire Department at 847-678-5136 to be placed on the waiting list for the next class.

10. Do the Schiller Park Firefighters have an association?

Yes, they do. It is called the Schiller Park Firefighters Association (SPFA), and can be contacted through their

Facebook Page.

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General

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1. Can I view the Village Code online?

Yes. Please click here to view the Village Code.

2. Does the Village have a Historical Commission?

Yes, the Village has an active and vibrant Historical Commission comprised of dedicated volunteers. They are always looking for volunteers to help them with their efforts. For more information, please visit the Historic Commission Page or please call the Historical Commission at 847-671-8513.

3. Does the Village have an email newsletter?

Yes, the Village has a monthly email newsletter that can be subscribed to. To subscribe for the newsletter or view past issues, please visit our Village Newsletter Page.

4. Does the Village accept credit cards?

Yes, credit cards (Visa, MasterCard, Discover, and American Express) are currently accepted at all Village offices. Payments are not accepted over the phone. Online payments of water bills and vehicle stickers using a credit card are now available. For more information, view our Online Payments Page.

5. How many people live in Schiller Park?

As of the 2020 Census, 11,709 people live in Schiller Park . The next census is scheduled for 2030, and a new population number will be determined after that tally is complete.

6. I have pothole in front of my house or business. What should I do?

If your street is controlled by the Illinois Department of Transportation (IDOT) (i.e. Irving Park Road, Mannheim Road, Lawrence Avenue, or River Road), please contact IDOT at 800-452-4368. If your street is a Village street, please call the Public Works Department by calling 847-671-8554, or complete and submit a Contact Us Form.

7. I would like to complain about airplane noise. What should I do?

Please call the O’Hare Noise Complaint Hotline to register your complaint at 800-435-9569. You may also register your complaint online.

8. I would like to have a garage sale. Do I need a permit?

Yes, permits for garage sales are required. Each garage sale is limited to three consecutive days. There is no cost for a permit, but residences are limited to two garage sales per year. If interested, please complete our Garage or Yard Sale Permit Application.

9. Is there a charitable food pantry that serves the Village?

Yes, Leyden Township maintains one and offers other types of assistance as well. Please call Leyden Township at 847-455-8616 or visit their website.

10. Can I receive assistance with my heating bill?

Yes, heating payment assistance is available to Village residents through the Low-Income Home Energy Assistance Program (LIHEAP). You can access information for this program by visiting the Nicor Gas website.

11. My property taxes increased. What should I do?

The Village is not involved in setting your property tax rate, but does receive approximately eighteen percent of your property taxes. Most property tax issues are handled by the Leyden Township Assessor’s Office or the Cook County Assessor. For more information, please visit the Leyden Township Website.

12. What are the hours for the Village Hall?

The Village Hall is open from 9 a.m. to 5 p.m., Monday to Friday, and 9 a.m. to noon on Saturdays.The Village Hall is located at 9526 West Irving Park Road on the north side of the street, just east of the railroad viaduct. Our phone number is 847-678-2550.

13. Which holidays is the Village closed?

Per our Village Code (VC 30.012), the following holidays are observed and all Village Offices will be closed: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving, Friday after Thanksgiving, and Christmas Day.

When any of the above holidays listed falls on a Saturday, the preceding Friday will be observed. When any of the above holidays falls on a Sunday, the following Monday will be observed.

14. What methods of payment are acceptable at the Village?

The Village accepts cash, checks, and Visa, MasterCard, Discover, and American Express credit cards. The Village Hall drop box for payments can only be used by those paying with a check. Payments are now accepted online for vehicle stickers, water bills, and parking tickets. Please note that payments with credit cards are not accepted over the phone. For payments made online, please visit our Online Payments Page.

15. What should I do if I find an injured or sick wild animal?

For your safety, please leave the animal and let nature take its course. It is illegal to try to take care of the animal, as a license to care for wild animals is required.

In the event where there is still interest in helping the animal, please click here for information on rehabilitation resources that are available in this area. Leyden Animal Control will not assist in dealing with wild animals unless they are trapped in an approved cage under the Village trapping program.

16. What should I know if I’m a new resident in Schiller Park?

Welcome to the Village of Schiller Park! The Village has welcome packets available at the Village Hall that contain a large amount of helpful information. Please visit the Village Hall to obtain one. If preferred, one can be mailed to your address for free, or please call 847-678-2550 to request one. Please be aware that it is required to purchase the appropriate amount of vehicle stickers. Please view our New Resident Welcome Letter.

17. What should I do if my basement is flooded?

Please view our Basement Flooding Handout (currently being revised - check back soon).

18. Where should the required notices of foreclosure initiation and completion be sent?

The Clerk's Office is the designated municipal office in the Village where the required legal notices regarding foreclosure proceedings should be sent. The address is:

Office of the Village Clerk, Foreclosure Notifications

9526 W Irving Park Road

Schiller Park, IL 60176.

19. Does the Village Have a Map of the Community

Yes - the Village has a Community Map Viewer (GIS - Geographic Information System) that is available for the public to use. Click here to view the map. There are lots of tools such as aerial photography for many years, measuring tools, and links to Cook County data.

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Planning Division

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1. Can I run a business out of my house?

Pursuant to Section 155.305 of the Village Code, home-based businesses are permitted in the Village if they adhere to all of the following requirements:

- Is operated in its entirety within the residence and only by the person or persons maintaining a dwelling therein

- Does not have a separate entrance from outside the building

- Does not display or create outside the building any external evidence of the operation of a home occupation

- Does not utilize more than 20% of the gross floor area of the dwelling unit, not to exceed 300 square feet in area

- Does not have any employees or regular assistants in the dwelling unit

- Does not utilize mechanical or electrical equipment other than the type normally found in the single-dwelling unit

- Does not involve the sale of commodities upon the premises

2. How do I determine zoning on a property?

Pursuant to Section 155.2302 of the Village Code, the zoning category of a certain property can be located by using our zoning map.

3. How do I find out if my property is in a flood plain or flood zone?

Whether or not a certain property is located in a flood plain or flood zone can be determined by viewing our FEMA Flood Map and using the color-coded system (residences in red areas are in the new floodplain. Please drag the grey vertical bar to the left to view the new floodplain map). Alternatively, the current FEMA Flood Map can be viewed in person by visiting the Community Development Department at 4501 25th Avenue during normal business hours of 9 a.m. to 5 p.m., Monday through Friday. Please call Community Development at 847-671-8555 if you have any questions.

4. I received a letter about a public hearing at Village Hall. Why did I receive it?

The letter should clearly state when, where, and why there is a public hearing. In most cases, it is because a neighbor has requested the Village grant a variance, conditional use, property zone change, or other request from the Zoning or Building Code for their property. For any questions, please call Community Development at 847-671-8555.

5. How do I obtain a plat of survey of my property?

The Village does not survey private property or maintain plats of survey, but you can submit a Freedom of Information Act ("FOIA") Request to see if the Village possibly possesses a plat of survey for your property. 

There is a possibility that a plat of survey was given to you when you purchased your property, so you may want to check your own personal files. 

Even if you or the Village has a Plat of Survey for your property in its files it may not be a recent plat of survey and therefore it may not be acceptable to be submitted as part of a zoning application or building permit application.

If a recent plat of survey cannot be found, it may be necessary to call a state-licensed surveyor to undertake a new survey.

6. I wish to open a business. Do I need a business license?

If you are planning to buy or rent commercial property for your business and will operate your business in Schiller Park, it is required to obtain a business license. For more information, please visit our Business Licenses Page.

7. What is a Comprehensive Plan?

The Comprehensive Plan, also known as a Master Plan or a Comprehensive Development Plan, is the Village’s road map for the future. It is an official public document that provides a long-range guide for land use, transportation, public facilities, and natural resources. It serves as a guide and blueprint for elected and appointed Village officials by providing a framework that can be used to evaluate development proposals. The Comprehensive Plan allows residents and decision-makers to identify and respond to changing community needs and desires in a proactive rather than reactive fashion.

8. What is the Zoning, Planning, and Appeals (ZPA) Commission?

The Zoning, Planning, and Appeals (ZPA) Commission holds public hearings for Variances, Planned Unit Developments, Text Amendments, Subdivisions, Amendments to the Comprehensive Plan, and other land use issues. The ZPA meets the second Wednesday of each month at 7 p.m. on the 2nd floor of Village Hall at 9526 Irving Park Road. When considering a request, the ZPA considers its standards as outlined in the Village Code, the Comprehensive Plan, the petitioner’s proposal, public input, and then makes a recommendation to the Board of Trustees.

For more information about the Zoning Review Process, please visit our Zoning Review Page.

9. What land uses and types of buildings are allowed on a specific property?

The Village’s Code contains provisions which specify the acceptable uses that are permitted on one’s property. The range of uses and structures allowed differ based on the zoning type, e.g. commercial versus residential zones. For more information, please search for land use and zoning provisions under each zoning classification within the Village Code of Ordinances.

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Police Department

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1. Do the Schiller Park police officers belong to a charitable organization?

Yes they do - it is called the Schiller Park Fraternal Order of Police ("FOP") Lodge 170. If you receive a phone call claiming to be from the Schiller Park Police soliciting donations, and you are concerned it may not be legitimate, please contact Lodge 170 so they can verify that they were soliciting donations.

2. How can I obtain a Police or Accident Report?

The hours of operation for the Police Records office are 9 a.m. to 5 p.m., Monday through Friday. Copies of reports are available, subject to the Freedom of Information and Privacy Acts. A written request must be submitted via letter, email, or you can fill out a form available at the Police Department. You may also download the request form here. The Freedom of Information Act (FOIA) allows five working days to respond to the request.

Accident reports can be obtained online through LexisNexis at ecrash.lexisnexis.com. Click on “Register for an Involved Party Account” and follow the prompts. For customer assistance, please call the LexisNexis support line at 866-215-2771.

3. I have received a red light violation notice in the mail and have questions. What number should I call?

For questions regarding red light violation notices received by mail, please click here to view our Red Light Enforcement Program page. You may also call 866-562-4125.

4. What is an "urban district" and how does it effect speeding violations?

The "urban district" distinction was created by a State Law Public Act 97-0831 and the Cook County Courts, and makes any speeding violation for a speed in excess of 25 miles per hour over the posted limit in an urban district not eligible for court ordered supervision. The new "urban district" law mandates that any alleged violator of that speed or higher in an urban district be given a court date.

5. What is the curfew in Schiller Park?

Curfew applies to anyone under 18 years of age. The hours curfew is in effect are 10:30 p.m. to 6 a.m. on Sunday through Thursday, and from 11:30 p.m. until 6 a.m. on Friday and Saturday. Parents and guardians cannot give permission to minors to violate curfew hours. Illinois drivers' licenses for juveniles ages 17 and under are not valid after curfew.

6. When should I call to report suspicious activity?

If you see some activity you find suspicious in nature, please dial 9-1-1 as soon as possible. Please explain the problem, the location, and the description of the individuals or vehicles involved, and Schiller Park Police will respond as quickly as possible. Please be aware that you may call anonymously.

7. Where are Traffic and Criminal Court cases heard for Schiller Park?

Traffic violations and criminal cases are heard at the Third District Municipal District Court of Cook County. The court house is located at 2121 Euclid Avenue, Rolling Meadows, IL 60008. Any questions regarding court cases should be referred to the Circuit Court Clerk's Office at 847-818-3000.

8. Where is the Schiller Park Police Department located?

The Schiller Park Police Department is located at 9526 West Irving Park Road. The main entrance is in the rear of the Village Hall.

9. Will the Schiller Park Police Department provide extra patrols while I am away on vacation?

Village residents may contact the police department and request a Special Watch. A form will be completed with your name, address and duration of the request. This information will be given to the patrol officers at roll call.

Additionally, your home should appear to be lived in. For example, cancel or suspend newspaper and mail delivery. Otherwise, arrange for someone to collect the mail on a daily basis. Leave interior and exterior lights on timers. Also, leave an itinerary with a trusted friend or neighbor with your contact information. Tell neighbors and friends that should they see anything amiss at your home, to call 9-1-1, and the Schiller Park Police will respond.

10. Will the Schiller Park Police Department assist with the proper installation of a child safety seat?

No, but the Fire Department has a qualified Child Safely Seat Technician who can assist in proper installation of your child seat. For more information, please click here.

Click here for more information.

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Public Works - Garbage & Recycling

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1. What are the procedures for Garbage Collection?

Garbage collection is provided free of charge for single-family, two-unit, and three-unit residences throughout the Village. Details about this program can be found by viewing the Garbage Collection Program Brochure. Larger multi-family residential buildings (i.e. condo and apartment buildings), commercial, and industrial buildings need to secure their own pickup using a Village-licensed company. Please contact the Village at (847) 678-2550 for a list of approved contractors and for any service issues, or submit a request using Online Service Request Form here. 

Online Service Request Form.

2. When is the garbage collected?

Flood Brothers collects the garbage from the entire Village on Tuesdays, except in weeks where there is a one of six major holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day) that falls on a Sunday, Monday, or Tuesday, in which case the collection is made on Wednesday. Regular garbage, recyclables, and yard waste (during the season) are all collected on Tuesday but with separate trucks. Garbage and Recycling Carts need to be at the curb by 6:00 AM to ensure pickup. More details about the Village’s garbage collection program can be reviewed by clicking here to view the Garbage Program Brochure.

3. Who is the Village garbage collection contractor?

The Village garbage collection contractor is Flood Brothers. They collect all single family residences and multi-family residences of two or three units in size. Flood Brothers collects regular garbage, recyclables, and also yard waste (during a limited season). Further details about the Flood Brothers Garbage Collection Program can be found in the Program Brochure.

4. Does the Village offer recycling?

Yes, the Village offers recycling of numerous varieties every week. Each residence has its own recycling cart that can loaded with all kinds of recyclable materials. This cart is smaller than the regular garbage cart and has a yellow top. It is also marked "Recycling Only." This cart can only be used for recyclable material which are defined here. Details about what materials can be recycled can be found by viewing the Garbage Collection Program Brochure or the Flood Brothers recycling page here. You can download and print out a copy of the garbage collection program brochure using that link or you may pick one up at the Village Hall.

5. Does the Village offer electronics recycling?

Yes, the Village has a free program for electronics recycling with a drop off point behind the Village Hall in the rear of the Village parking lot in a cargo container. Please put your item(s) in the large cardboard boxes. The drop-off is openfrom 7:00 AM to 3:00 PM from Monday-Friday. You can find more details on this program by reviewing our electronics pickup materials here. Flood Brothers will also pickup electronics items for a fee if you do not wish to drop them off at the free Village site. If you are interested in curbside pickup of up to six items for $30.00 please contact Flood Brothers at (630) 261-0400.

6. Will Flood Brothers pick up large items like furniture and appliances?

Yes. Generally, Flood Brothers will pick up large "bulk" items, such as a piece of furniture, a mattress, and/or an appliance, free of charge if they are left out during garbage pickup day. It is better (but not required) for you to call Flood Brothers at least 24-48 hours ahead of time at (630) 261-0400 if you have a particularly large item (requiring at least two people to move) or a significant number of "bulk" items. If Flood Brothers does not pickup your item(s), please contact the Village at (847) 678-2550 so that we can further assist you. 

Appliances such as refrigerators, stoves, freezers, dish washers, washers, dryers, etc. are considered "white goods" and are picked up free of charge but you need to call Flood Brothers at least 24 hours in advance to schedule a pickup.

For additional information, please visit Flood Brothers website here.

7. Will Flood Brothers pick up a mattress?

Yes, Flood Brothers will take a mattress. It is preferred that you wrap it with plastic sheeting or a plastic bag before you put it out at the curb or alley but this is not required. Appropriate bags or sheeting can be obtained for a limited cost at a home improvement store or a local hardware store. You may also pickup a mattress bag for free at the Village Hall during normal business hours.

8. Can I get extra garbage or recycling carts for my residence?

Yes, you may request an extra garbage or recycling cart for your residence by calling Flood Brothers at (630) 261-0400 and paying the required fee of $30.00 per extra cart per year.

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Public Works - Snow Plowing

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1. Can I put the snow from my driveway in the street?

It is illegal to put snow from your driveway onto the street. This action directly violates local ordinances and creates a hazard and interferes with the Village's snow plowing operations. Please pile your snow next to your driveway or in the parkway next to the street.

2. Does the Village offer snow removal assistance to senior citizens?

Yes, the Village has a program for seniors where the Village arranges for a private contractor to remove the snow from a senior's driveway, front walk, and/or public sidewalk after a snowfall of two inches or more. To be eligible for this program, all the following criteria must be satisfied:

- Be a senior (65 or older).

- Have a note from your doctor indicating you are not able to engage in snow removal.

- Have no one else living in the home who is physically able to engage in snow removal.

The deadline for signing up for the program is approximately mid-November each year. Please reach out early to get your application sent to you.

Please keep in mind that the hired private contractors often plow at night. The cost varies by the services requested (driveway, sidewalk, path to garage, etc.). The Village will bill you for the snow removal by mail. For interested seniors who would like to enlist in the program, please contact the Village Hall at 847-678-2550 to ask for registration materials to be mailed or emailed to you.

3. When does the Village plow or salt the streets?

The Village decides whether to plow and/or salt the streets based on a variety of factors including the current weather conditions and the weather forecast. In order to plow there needs to be 1 inches or more of snow but lesser storms might result in road salt application. The Village is committed to keeping all of our streets safe and passable. Click on the link here to view complete details on the snow route regulations.

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Public Works - Street Sweeping

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1. When does the Village sweep the streets?

The Village sweeps all the streets in town generally twice per month during the period April - November. The sweeping is done on the second and fourth Monday and the second and fourth Tuesday of the month. On Monday the even number addressed side of the street is swept and on Tuesday the odd number addressed side of the street is swept. The only exception to this is that in July and August the streets are swept only once - on the 2nd Monday and 2nd Tuesday. Signs are posted on each block prohibiting parking on the side of the street that will be swept that day. Failure to obey these signs may result in a parking citation. The street sweeping schedule for the year is included in the free calendar available at the Village Hall to assist residents with keeping track of the schedule.

2. Will I receive a ticket if I park on my street on the day of street sweeping?

Yes, it is a violation for Village ordinances to park on the street the day a street is scheduled for street sweeping. In order to ensure the Village is able to do a good sweep of a street all vehicles need to be out of the way. All Village streets are marked with signs indicating which day the street will be swept as a warning. Please cooperate with the Village and move your cars on street sweeping day.

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Public Works - Water Service & Billing

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1. Does the Village have a grant program for installing flood prevention devices?

Yes, the Village has a grant program for single-family, two-flat, and three-flat owner occupied homes to install a check valve device. This program provides a resident a grant of 50% of the cost up to a maximum of $1,500. For more information on this program, please view the program application here.

2. How often does the Village bill for Water and Sewer service?

The Village of Schiller Park bills residential accounts every two months for the prior two months, while commercial and industrial accounts are billed every month. Bills are generally generated mid-month with the bill being due approximately 15 days later.

3. My water usage has increased. What are the possible reasons?

There are a number of reasons why your water bill may have increased. One would be that you used more water than in the past. Have you added people to your household? Have you filled a swimming pool or watered your lawn or plants recently? Another possibility is that you have a leak in your pipes or fixtures (primarily toilets), which may account for increased usage. While the interior pipes and fixtures are ultimately the resident's responsibility to maintain, the Village has a water leak flyer that contains helpful information and suggestions.

4. What are the Village's water rates?

The minimum bill is 6,000 gallons every two months. You can see current water rates by visiting our Water Rate Information Page here.

Water Rate Information Page.

5. What should I do if there is a water main break?

The Department of Public Works is available to repair water main breaks 24 hours a day, seven days a week. If you know of a possible water main break during business hours, please contact the Village Hall at 847-678-2550. After business hours, please call the non-emergency number for the Police Department at 847-678-4794.

6. What steps can I take to lower my water bill?

One option is to conserve water within your home. This can be as simple as not running the water constantly when washing the dishes or brushing your teeth. Another option would be to water your plants/lawn less often. You can often save water by checking for and dealing with leaks by using a licensed plumber.

One simple leak checking option is to use die strips or tablets in your toilet tank (do not flush) and wait to see (maybe 10 minutes) if the color migrates into your bowl on its own. Die strips are available for free at the Village Hall, or you standard food coloring can be used instead. You can also find helpful tips in the Village's Water Leak Flyer here.

7. Why does the Village raise the water rates?

It is necessary for the Village to periodically raise water rates to account for regular increases in costs, which typically includes water rate increases that the City of Chicago imposes. The Village acquires all of its water from Chicago. The Village regrets that rate increases are necessary, but failing to increase our rates when Chicago does so would force the Village to cut services. It is important to remember that no taxes are used to operate the water system; all water fund revenue is derived from user charges.

8. Does the Village offer direct debit of Water and Sewer bills?

Yes, direct debit is available of Water and Sewer Bills. This service allows customers to have their bill automatically paid electronically from their bank account on the account due date. For more information and to sign up, view our Automatic Payment Plan Packet here.

Automatic Payment Plan Packet (PDF).

9. Can I pay my water bill online?

Yes. To pay your bills online, please visit our online payments page here.

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Public Works - Yard Waste & Branch Pickup

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1. Can I pile my leaves in the street after I clear them from my yard?

Piling leaves in the street would directly violate Village ordinances. Street sweepers are not designed to handle a large volume of leaves, and doing so can damage the sweeper. Additionally, piling leaves in the street would also limit the performance of our sewers, as they would clog the sewer intakes and inhibit proper drainage. To properly dispose your leaves, please follow the procedures for yard waste disposal, i.e. using garbage cans labelled "yard waste" or biodegradable paper bags on garbage pickup day.

2. What is the procedure for yard waste pickup?

Yard waste pickup is handled by Village garbage contractor Flood Brothers and is picked up on Tuesdays, along with residents’ regular trash and recycling pickup. Yard waste must be displayed in 32-gallon containers marked with at least two Village yard waste stickers or in biodegradable paper bags which are folded at the top. Yard waste such as branches must be in bundles that are no larger than 4 feet in length and 2 feet in diameter (individual branches cannot be greater than 3 inches in diameter). Bundles of branches must be tied with biodegradable twine may be left at the curb with your yard waste cans. Bundles of branches must be 45 pounds or less in weight.

3. What is the procedure for branch pickup?

The Village of Schiller Park’s Brush Collection Program begins at the end of March each year. Please reference the Village calendar to see the exact date. It is not necessary to call for brush collection or to create a Customer Service Request. Brush must be placed at the curb by 7:00 am every Tuesday. Any brush/branches that are not taken as part of the normal yard waste pickup by the Village garbage contractor Flood Brothers on Tuesday will be mulched by the Public Works crews starting on Wednesday morning at 7:00 am. It may take the Public Works crew more than one day to complete pick-up. Preparation •Branches are to be neatly placed curbside with the cut ends toward the street. Unorganized or tangled brush piles will not be collected and the resident will be asked to re-stack the pile. • Only branches from trees and bushes (up to eight inches in diameter at the cut end) will be eligible for pick-up. •Branches may be any length, though the ends must be cleanly cut with no attached root systems. •Items larger than eight inches in diameter, materials such as construction wood, branches with nails or spikes, wooden fence pieces/doors, firewood logs, rose bushes, poison ivy, small hedge/ evergreen trimmings, and yard rakings cannot be mulched and must be disposed of by the resident through other means. •Brush pick-up at any one residence will be limited to approximately 100 square feet of front area along the parkway (approximately six feet high by 17 feet long). •Contractor generated brush will not be collected.

4. When does yard waste pickup begin and end?

Yard Waste pickup begins on the first Tuesday in April and lasts through the last Tuesday in November. Details on the specific begin and end dates can be found in the Village Calendar.

5. When does branch pickup begin and end?

Branch Pickup begins on the first Wednesday in April and lasts until the final Wednesday in November.

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Recreation Department

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1. Does the Recreation Department offer any programs for people with disabilities?

Yes. The Village of Schiller Park is a partner in service with the Northeast DuPage Special Recreation Association (NEDSRA), which offers year-round recreation to adults and children with disabilities. To learn more about NEDSRA programs, please call them at 630-620-4500, or please visit their website here.

2. Does the Recreation Department offer a room for rent?

Yes, the Recreation Department has a facility for rent. The Schiller Park Activity Center, located at 9630 W. Irving Park Rd. and directly east of the Recreation Center, is available to rent for parties, meetings, and other uses. It will comfortably accommodate groups of up to 50 people. Details about the renting the activity center and a copy of the rental form can be found in the Facilities Module here.

3. How do I find information about Schiller Woods?

Schiller Woods is part of the Forest Preserve District of Cook County. For more information, visit their website here.

4. How do I report vandalism or broken playground equipment?

If vandalism is seen being committed, please contact the Police Department at 847-678-4794, and please do not attempt to approach the vandals. For broken or unsafe equipment, please report it to the Recreation Department at 847-671-8580. You may also report it by submitting our Contact Us Form here.

5. What are the office hours of the Recreation Center?

The office hours of the Recreation Center are Monday - Friday, 9 a.m. - 5 p.m. However, the building is open extended hours for those using the fitness center or participating in other activities. For more information about the Recreation Center please visit the Facilities Module here.

Facilities Module.

6. What are the fees for Open Gym Basketball?

Residents can pay $10 for a calendar year membership pass (residents only) or a $2 daily fee. Nonresidents are required to pay a $4 daily fee.

7. What kind of recreation programs are offered by the Village?

The Recreation Department offers a variety of leisure opportunities for residents of different ages and various abilities. For detailed information about programs, classes, activities, and events, please review the most recent Recreation brochure here.

8. Who is a resident or a non-resident?

To receive the resident rate for any program, facility pass, or class offered by the Recreation Department, you must reside within the corporate limits of the Village of Schiller Park.

9. Where is the Recreation Center?

The Recreation Center is located at 9638 W. Irving Park Rd, Schiller Park, IL.

10. Why are programs cancelled?

Cancellations are often due to low enrollment. To help avoid this situation, please consider registering early for any program you are interested in.

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Vehicle Stickers

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1. What is a vehicle sticker?

A vehicle sticker is a numbered sticker that references your vehicle and ties it to its owner. The vehicle sticker is required to be purchased every year to help fund Village operations including road maintenance. Please be aware that a residential vehicle without a vehicle sticker is prone to being ticketed.

2. Do I need a vehicle sticker?

Vehicle stickers are required for every motorcycle, passenger car, SUV, light truck, commercial vehicle, bus, or other motorized vehicle that you keep or store in the Village overnight on a regular or even semi-regular basis. It is required to purchase a vehicle sticker from the Village even if the vehicle is registered someplace other than the Village. Also, please be aware that a vehicle sticker is required for each vehicle, even if not parked on the street.

3. How much does a vehicle sticker cost?

A basic passenger car costs $20 if it is purchased on time, but costs $40 if it is purchased after the applicable deadline (June 30 if you reside in the Village, or 30 days after you move into the Village or purchase a new vehicle). Senior Residents (Age 62 & Up) are entitled to a $20 discount on each sticker purchased (must be for a vehicle registered with the State in their name - proof of registration required). 

When the senior discount is applied to a regular passenger sticker it makes it free (if purchased on time each year). 

For larger vehicles:

B-Truck: $45

D-Truck: $66.50

F-Truck: $95

Buses: $70

RVs: depend on size and weight.

Please note: Starting January 1 of every year, vehicle stickers only for new vehicles will be 50% off, and will expire on June 30.

View the Application Form (PDF).

4. Where can I purchase a vehicle sticker?

There are three ways to purchase a vehicle sticker:

1. In Person: Please visit the Village Hall during normal business hours (M-F 9-5, Sat. 9-12). If you are 62 years of age or over, please bring identification so that we can confirm your information to receive a $20 discount, rendering the vehicle sticker free of charge.
2. Mail Order: Please print this form, along with a check or money order of $20 (unless you are 62 years of age or over, please view the discount requirements here), and mail to:

Village of Schiller Park, Attention: Vehicle Sticker Department 

9526 W Irving Park Road

Schiller Park, IL 60176

3. Purchase Online: Please visit our online order page here and progress through the steps.

Please purchase the necessary amount of vehicle stickers before the late fee activates on July 1, at which point the vehicle sticker will then double in price to $40 each.

5. How often do I need to purchase a vehicle sticker?

Vehicle stickers are valid from May 1st - April 30th, and are required to be purchased each year. If you reside in the Village, you have from May 1st to June 30th to purchase your sticker for that year, or a late penalty will be issued. If a new vehicle has recently been purchased or if you moved to the Village during the year, you have 30 days from the date of purchase or the day you moved in to purchase a vehicle sticker at the regular price; otherwise, the late penalty will be issued.

If you visit the Village Hall to either purchase a vehicle sticker after purchasing a new vehicle or purchase a vehicle sticker(s) after just moving into the Village, please provide your vehicle purchase paperwork, home sale agreement, or rental lease agreement with you as evidence the date was within 30 days to avoid the late penalty.

6. Can I obtain a replacement vehicle sticker?

Yes. If the vehicle sticker is lost or stolen (please file a police report first), the windshield is replaced, or the vehicle is destroyed, a replacement sticker can be purchased for $4. You may also replace your sticker if a new vehicle replaces an old vehicle for the same fee.