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Posted on: March 25, 2019

Illinois Utilities Join National Effort to Help Protect Customers from Scammers

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Illinois Utilities Join National Effort to Help Protect Customers from Scammers

ComEd joined forces with other Illinois Energy and Gas companies, and dozens of natural gas and energy companies across the United States and Canada to designate November 15 “Utilities United Against Scams Day.” This day, supported by a week-long campaign with online and social media content, is focused on exposing the tricks scammers use to steal money from customers, and how customers can protect themselves. The effort, which includes utility member organizations such as Edison Electric Institute and American Gas Association, encourages utilities to share these messages to help guard against scam activity. Read more here. Basic information from ComEd on avoiding scams can be found below,

DON’T GET SCAMMED – Take a moment to protect yourself against fraud

ComEd is receiving more and more reports of scammers who go to great lengths to trick customers. We want to keep you informed on how to identify energy-related fraud.

Scammers make calls from what appear to be ComEd phone numbers and even visit customers’ homes attempting to
defraud them.

ComEd will never come to your home to request a payment and will never call you to:

• Ask for your account number

• Ask for personal information such as your social security
number or bank information

• Ask you to make a direct payment with a prepaid cash card

 If you experience suspicious behavior, please call 1-800-EDISON-1 to report or visit ComEd.com/ScamAlert to learn more.

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